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Monday, February 14, 2011

There Has GOT To Be An Easier Way!

Today, I spoke to a friend who was complaining about how long she was on the phone to set up an appointment with her favorite Reiki Practiitoner.

I said, "She needs the help of Boe."

"Who's Boe?"

I told here that Boe, Back Office Executive, is an online appointment management system which allows clients to make appointments online.

"Appointments online? You mean I could go online and make an appointment with my practitioner, and not have to wait while she locates her Daytimer, then talks to someone who walks in, then puts me on hold to answer another call. Then wait some more while she flips through her calendar to find an open date? You mean I could skip all that?

I said, "Yes. If she is a member of the Practitioners Back Office Network."

"I can make an appointment any time of day? And not have to waste my lunch hour playing phone tag with my practitioner?"

"Yes. Even if it is 2 AM."

"Really?"

"Yes! Really!"

"WOW! I really like that idea. Sign me up!"

I told here that for this to work, the practitioner has to be part of the network. Once the practitioner has an account with the Practitioners Back-office Network, then you just go into your account, locate her calendar, and set up your appointment, pay with credit card and be on your way.

"Wait. You said 'account'. Does that mean that I could go into MY account, and make appointments with anyone on your network? And I don't need a separate account with each one? Just sign in one time and make all my appointments?"

I told her that is the general idea.

"You said I could pay by credit card? My practitioner doesn't accept credit cards. I wish she did. Would be so much easier for me."

I told her that many people don't use traditional merchant accounts online. Instead, they use PayPal, because it is easy to set up, and very reasonably priced. Clients can pay with credit card, even if they don't have a PayPal account.

"Do you have business cards or brochures? I want my practitioners on that system! It just really should NOT take half an hour just to book an appointment with someone! Do you have a list of currently active practitioners? I wanna work with them. What type of people use this system?

WOW! She was so excited, and firing questions faster than I could answer.

I said, "Once you establish your account, you will be able to search for practitioners on the network. You can set up appointments from inside your own account with any practitioner who is on the network."

Who uses Boe?
Hypnotists, Chiropractors, doctors, dentists, Reiki Practitioners, Herbalists.
Really, anyone who works by appointment would benefit from using the Practitioner's Back-office.

"Who is Boe?"

"{chuckle} Well, I wanted to use something short so that I didn't have to continually say Practitioner's Back Office, which is a mouthful, and PBO just didn't really get it. So I came up with Back Office Executive, the first letters of each word = BOE. Created a personality of a super-efficient, take charge kinda person and ta-da! Boe, Back Office Executive, Extraordinaire. She can HANDLE your appointment calendar. I thought people would like working with Boe better than a computer system."

"Ahh... Cool. I like it. I want people that I patronize to use this. The price is reasonable, too. All the details are in the brochure?"

"Yes. And on the Website."

Taking a handful of brochures and business cards, she laughingly said, "I really like this idea. I will definitely have my people get in touch with your people. I so look forward to booking my appointments online.

Want Your Own Online Appointment System?
You can learn more about Boe and Practitioners Back Office Network at http://www.practitionersbackoffice.com. Use the code BLOGGER and get $5.00 rebate on your second month of service.

Go to http://www.practitionersbackoffice.com and get started now.